How DANA and QRIS Appear in This Policy
We collect details you provide when opening an account, completing phone verification, signing in, or contacting support about a wallet status. We may also receive transaction references, amount and status signals from DANA, OVO, GoPay, QRIS, bank transfer or virtual account processing, so we can match
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a receipt to your account without storing a wallet password. Device type, browser details, IP address and login time help us detect unusual access. We use these records to provide account access, confirm payment status, answer privacy requests and maintain service records. We share only the
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details needed with payment and technical service partners, under their own handling duties. Retention depends on operational need and applicable Indonesian requirements. Account access is provided where local law permits, and any eligibility decision depends on local law. This notice applies to information collected through our
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website and related account contact paths.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.